Los Santos Customs
Overview
Los Santos Customs, more commonly known as LSC, is located on Carcer Way. LSC is the longest standing faction of the three mechanic shops within Los Santos and is known for their work in Engine and vehicle repairs, modifications, car washes, roadside repairs and towing services. As a faction, Los Santos Customs holds a high standard of roleplay and player interactions. The faction is known to work alongside other factions to create server events with the theme of cars, and to create roleplay opportunities for both the Criminal and Legal sides of the server via their work impounding for LSPD/LSSD and offering roadside repairs for those in need.
The faction is currently led by Liam Binnie who was officially appointed on 25 November 2023.
In-Character History
Established in 1987, the original LSMS (Los Santos Mechanical services) shop was strategically located in the southern section of the city, beside the Los Santos International Airport. This location was chosen for its accessibility to everyone in the city and that it could provide a convenient spot for quick automotive repairs and maintenance. This location became the location of Bayview once LSC had decided to move.
However, in 2017, LSMS underwent significant changes, including a complete rebranding and relocation. The shop moved to its current, more centralized location in downtown Los Santos, right next to City Hall. The original downtown shop consisted of a ledge where mechanics would greet customers and a small interior garage where all vehicle repairs and customizations were performed.
LSC underwent another large transformation on the May the 15th, 2021. The shop has a renovation done on both the interior and exterior to better accommodate the growth of the business and to help aid the mechanics in being able to keep up with the demand. With this renovation, the interior space was greatly increased, but sadly this came at the cost of removing the original traditional ledge system in favour of a new system inside the shop.
Services offered by Los Santos Customs
Repairs
LSC is known mainly for their excellent repair work and their ability to cater to every type of vehicle. The skilled mechanics are trained to deal with every type of modification from Bodywork to engine overhauls and part replacements.
Modifications
LSC offer a large array of modifications. These modifications can range from a simple wheel swap to a complete engine overhauls and performance upgrades.
Roadside Repairs
Our vehicles are equipped with the most effective and versatile tools to be able to offer engine repairs whilst out on the roadside.
Towing Services
With our Flatbed and Mule Recovery, LSC are able to transport vehicles to places like gas stations and back to the shop in serious cases, we are also able to make use of the winches installed on these vehicles to flip cars and pull them out of dangerous places. We also assist Law Enforcement Officers with the transport of vehicles to the impound lot.
Faction lore and Notable events
Dockside Duel: Tandem Drift edition
Annual Breast cancer awareness event
Factions Leads
Over the years, the Los Santos Customs factions has gone through a few different faction leaders. As of right now, the faction is led by Liam Binnie (Fishy941) since his appointment in 2023.
Liam Binnie
Liam was appointed on the 25th of November 2023 and is currently still leading the faction. Liam has Selected Riley Kilgore as his right hand and opened a new position to bring James Allen in. This change was made as there was a restructuring within the company that changed the idea of the title being under the faction's lead's ownership to the faction led simply running the company. This change was simply made by removing the ranks "Owner" and "Co-Owner" in favour of "CEO" "COO" and "CFO"
Conrad McMount
Conrad was appointed official faction lead on the 6th of July 2022 and stayed in the position until the 23rd of June 2023. During this time, Conrad worked on refining systems he had helped integrate under Bailey Snow, such as a new blacklisting system. During this time, LSC as a faction was dealing with a lot of issues from the criminals of Los Santos, which led to a lot of changes in how the faction operated for safety reasons. The largest showcase of these new changes are the two large garage doors being blocked off to reduce the ability of escaping from LSC post shoot-out and the introduction of the check-in system at the front desk.
Bailey Snow
Bailey was appointed official faction lead on the 16th of January 2022 and stayed in the position until the 16th of June 2022. This appointment caused a lot of commotion within the management team at the time and caused a mass walk-out of everyone apart from his Co-lead Conrad mcMount. Bailey was a short-lived CEO who did not add many contributions to LSC, except for moving the operating ledge from the outside of LSC to the interior of the building and introducing a new way of managing blacklists.
Darion Rueb
Darion Rueb is the longest standing of the faction leads, first appointed on the 17th July 2019 and resigned on the 11 November 2021. Under the leadership of Darion, LSC went through numerous changes, including an entire revamp of the faction and its operating guidelines. During this time, Darion worked alongside the LFM team to introduce the MLO for Los Santos customs, moving it from the old LSC that is visible in vanilla GTA to the new update MLO that can be seen on the Eclipse Roleplay server.
Indy Marcello
03/03/2019 - 27/06/2019
James Carwyn
08/09/2018 - 05/02/2019
Noah Baxtor
30/06/2018 - 08/09/2018
Mia Martinez
18/02/2018 - 30/06/2018
Dalton Vane
14/02/2017 - 18/02/2018 - Change from LSMS to LSC
Company Structure
Ranking Structure
| CEO | The CEO of the company is directly responsible for making any major corporate decisions and managing the overall operations of the company. The CEO is the main point of contact for the company with the government. |
| COO | The COO is the second-highest ranking member of the company, and oversees the daily operations of the company. The COO acts as the right-hand person to the CEO and becomes acting CEO in the absence of the CEO. |
| CFO | The CFO is the high command member that is responsible for all the companies finances. The CFO handles the payroll and financial ledger for the company. |
| Manager | Managers act as a key role within the company, as they are responsible for overseeing the employees and ensuring that the company is efficiently and effectively working towards the goals outlines by the CEO and COO. Managers reserve the right to terminate any lower ranking employees' employment within the company. |
| Supervisor | A supervisor takes a frontline position in dealing with both customers and employees. They are responsible for overseeing the shop floor, and reporting any issues back to higher management is required. They act as a supporting link between high command and the rest of the work force. Supervisors reserve the right to suspend employees for up to two weeks. |
| Assistant supervisor | Assistant supervisors act as the right-hand person to the supervisors. They work alongside the supervisors on the shop floor and assist with any issues that may arise. Assistant Supervisors can give out written and verbal warnings to lowering ranking mechanics. |
| Internal Consultant | Internal consultants work alongside the management team and advise on any issues that may occur. Internal Consultants provide advice and guidance to the management team with the aim to increase the performance of the team and aid in problem-solving. |
| Part Time mechanic | Coming soon |
| Freelance Mechanic | Freelance Mechanics are long-standing members of the company that are no longer able to commit to the minimum weekly required hours. Freelance mechanics have a 10 hour per month hour requirement. They do not receive hour warnings and will be terminated if they have not made their 10 hours a month. |
| Master Mechanic | A master mechanic is a long-standing member of Los Santos Customs. They have been around the shop and know every aspect of the work being done within the shop. These mechanics are selected by management to act as a lead within the shop. |
| Expert Mechanic | An expert mechanic is someone acts as a mentor to lower ranks. They are expected to be part of a division and acts as a guide for lowering ranking mechanics. |
| Senior Mechanic | A senior mechanic act as a guide to those of lower ranks. They have been around the company for a long time and have shown their dedication to the job. Senior mechanics are required to have received their training certification. |
| Advanced Mechanic | Advanced Mechanics have worked within Los Santos Customs and passed their initial steps into becoming a mechanic. Advance mechanics are expected to begin taking the first steps in guiding newer recruits and offering assistance to those in need. |
| Mechanic | Mechanics have completed their training phases within LSC and are now full-fledged mechanics. This rank may apply for the HR Branch and their trainer certification. |
| Junior Mechanic | Junior mechanics have completed their trainings but are still learning. They have completed both of their training sessions with a certified trainer and shown that they are capable of working alone on the shop floor. Junior mechanics may apply for the roadside division |
| Trainee | Trainee is the first level of working within LSC. These employees have just been accepted into the company and will undergo training by a certified trainer. Trainees are required to have completed both shop floor and flatbed trainings before they are eligible for a promotion. Trainees also have a three-week timeframe in which to complete these training, or their employment with Los Santos Customs will be terminated. |