Los Santos Customs

Overview

Los Santos Customs, more commonly known as LSC, is located on Carcer Way. LSC is the longest standing faction of the three mechanic shops within Los Santos and is known for their work in Engine and vehicle repairs, modifications, car washes, roadside repairs and towing services. As a faction, Los Santos Customs holds a high standard of roleplay and player interactions. The faction is known to work alongside other factions to create server events with the theme of cars, and to create roleplay opportunities for both the Criminal and Legal sides of the server via their work impounding for LSPD/LSSD and offering roadside repairs for those in need.

The faction is currently led by Liam Binnie who was officially appointed on 25 November 2023.

In-Character History

Established in 1987, the original LSMS (Los Santos Mechanical services) shop was strategically located in the southern section of the city, beside the Los Santos International Airport. This location was chosen for its accessibility to everyone in the city and that it could provide a convenient spot for quick automotive repairs and maintenance.

However, in 2017, LSMS underwent significant changes, including a complete rebranding and relocation. The shop moved to its current, more centralized location in downtown Los Santos, right next to City Hall. The original downtown shop consisted of a ledge where mechanics would greet customers and a small interior garage where all vehicle repairs and customizations were performed.

The current Los Santos Customs building

LSC underwent another large transformation on the May the 15th, 2021. The shop has a renovation done on both the interior and exterior to better accommodate the growth of the business and to help aid the mechanics in being able to keep up with the demand. With this renovation, the interior space was greatly increased, but sadly this came at the cost of removing the original traditional ledge system in favour of a new system inside the shop.

Services offered by Los Santos Customs

Repairs

LSC is known mainly for their excellent repair work and their ability to cater to every type of vehicle. The skilled mechanics are trained to deal with every type of modification from Bodywork to engine overhauls and part replacements.

Modifications

LSC offer a large array of modifications. These modifications can range from a simple wheel swap to a complete engine overhauls and performance upgrades.

Roadside Repairs

Our vehicles are equipped with the most effective and versatile tools to be able to offer engine repairs whilst out on the roadside.

Towing Services

With our Flatbed and Mule Recovery, LSC are able to transport vehicles to places like gas stations and back to the shop in serious cases, we are also able to make use of the winches installed on these vehicles to flip cars and pull them out of dangerous places. We also assist Law Enforcement Officers with the transport of vehicles to the impound lot.

Factions Leads

Over the years, the Los Santos Customs factions has gone through a few different faction leaders. As of right now, the faction is led by Liam Binnie (Fishy941)

Liam Binnie

Liam was appointed on the 25th of November and is currently still leading the faction. Liam has Selected Riley Kilgore as his right hand and opened a new position to bring James Allen in. This change was made as there was a restricting within the company that changed the idea of the title being under the faction's lead's ownership to the faction led simply running the company. This change was simply made by removing the ranks "Owner" and "Co-Owner" in favour of "CEO" "COO" and "CFO"

Conrad McMount

Company Structure

High Command

CEO

The CEO of the company is directly responsible for making any major corporate decisions and managing the overall operations of the company. The CEO is the main point of contact for the company with the government.

COO

The COO is the second-highest ranking member of the company, and oversees the daily operations of the company. The COO acts as the right-hand person to the CEO and becomes acting CEO in the absence of the CEO.

CFO

The CFO is the high command member that is responsible for all the companies finances. The CFO handles the payroll and financial ledger for the company.

Manager

Managers act as a key role within the company, as they are responsible for overseeing the employees and ensuring that the company is efficiently and effectively working towards the goals outlines by the CEO and COO. Managers reserve the right to terminate any lower ranking employees' employment within the company.

Low Command

Supervisor

A supervisor takes a frontline position in dealing with both customers and employees. They are responsible for overseeing the shop floor, and reporting any issues back to higher management is required. They act as a supporting link between high command and the rest of the work force. Supervisors reserve the right to suspend employees for up to two weeks.

Assistant supervisor

Assistant supervisors act as the right-hand person to the supervisors. They work alongside the supervisors on the shop floor and assist with any issues that may arise. Assistant Supervisors can give out written and verbal warnings to lowering ranking mechanics.

Special Ranks

Internal Consultant

Internal consultants work alongside the management team and advise on any issues that may occur. Internal Consultants provide advice and guidance to the management team with the aim to increase the performance of the team and aid in problem-solving.

Part Time mechanic

Coming soon

Freelance Mechanic

Freelance Mechanics are long-standing members of the company that are no longer able to commit to the minimum weekly required hours. Freelance mechanics have a 10 hour per month hour requirement. They do not receive hour warnings and will be terminated if they have not made their 10 hours a month.

Employee Ranks

Master Mechanic

A master mechanic is a long-standing member of Los Santos Customs. They have been around the shop and know every aspect of the work being done within the shop. These mechanics are selected by management to act as a lead within the shop.

Expert Mechanic

An expert mechanic is someone acts as a mentor to lower ranks. They are expected to be part of a division and acts as a guide for lowering ranking mechanics.

Senior Mechanic

A senior mechanic act as a guide to those of lower ranks. They have been around the company for a long time and have shown their dedication to the job. Senior mechanics are required to have received their training certification.

Advanced Mechanic

Advanced Mechanics have worked within Los Santos Customs and passed their initial steps into becoming a mechanic. Advance mechanics are expected to begin taking the first steps in guiding newer recruits and offering assistance to those in need.

Mechanic

Mechanics have completed their training phases within LSC and are now full-fledged mechanics. This rank may apply for the HR Branch and their trainer certification.

Junior Mechanic

Junior mechanics have completed their trainings but are still learning. They have completed both of their training sessions with a certified trainer and shown that they are capable of working alone on the shop floor. Junior mechanics may apply for the roadside division

Trainee

Trainee is the first level of working within LSC. These employees have just been accepted into the company and will undergo training by a certified trainer. Trainees are required to have completed both shop floor and flatbed trainings before they are eligible for a promotion. Trainees also have a three-week timeframe in which to complete these training, or their employment with Los Santos Customs will be terminated.